1. About RAPIDÉ

How is RAPIDÉ different from traditional wellness centres?

Unlike typical spas or wellness studios, RAPIDÉ operates on a clinical-wellness framework. Each protocol is developed and supervised by physiotherapists and clinicians, integrating medical diagnostics with restorative therapies. The result is evidence-based recovery delivered in a setting designed for comfort, focus, and renewal.

Who are RAPIDÉ’s experiences designed for?

RAPIDÉ serves individuals who lead, perform, and aspire to live with sustained vitality, including executives, entrepreneurs, athletes, and professionals seeking to optimise healthspan, focus, and resilience through recovery.

Do I need a medical referral?

No referral is required. Every guest begins with a professional assessment to ensure a safe, personalised, and clinically appropriate protocol.

2. Philosophy & Clinical Approach

What is the philosophy behind RAPIDÉ?

RAPIDÉ was founded on the belief that recovery is not rest; it is renewal. We empower individuals to take an active role in their wellbeing, optimising the most vital years of their lives to live not just longer, but stronger. Through clinical precision and restorative design, we help extend not only lifespan but the quality of health that defines it.

What inspires RAPIDÉ’s approach?

Our approach balances medical expertise with mindful restoration. Every temperature, light, and texture is intentionally considered to support physical recovery, mental clarity, and emotional composure.

What makes RAPIDÉ’s approach clinically distinct?

Our protocols bridge the gap between medical science and performance optimisation. By uniting diagnostics, physiotherapy, and restorative therapy within one space, RAPIDÉ offers a comprehensive approach to recovery grounded in science, refined by experience, and designed for measurable results.

3. Recovery Experiences

What services does RAPIDÉ offer?

RAPIDÉ curates a suite of evidence-based recovery experiences, including:

• Contrast Therapy (Finnish Sauna and Cold Plunge)
• Red Light Therapy for cellular regeneration
• Cryotherapy for inflammation and tissue repair
• Clinical Physiotherapy and Rehabilitation
• Sports Massage and Myofascial Release
• 1-on-1 Pilates and Targeted Strength Training
• Comprehensive Diagnostics and Wellness Assessments

Are the therapies medically safe?

Yes. All modalities are clinically validated and administered under the supervision of licensed healthcare professionals. Each session is preceded by a health screening to ensure safety and suitability.

Are there any conditions that may prevent participation?

Guests with cardiovascular conditions, pregnancy, or recent surgery should consult our clinicians before undertaking heat, cold, or high-intensity recovery modalities.

Is RAPIDÉ suitable for beginners?

Absolutely. Each experience begins at your personal baseline. Our clinicians guide you through every step, ensuring the experience is safe, comfortable, and progressively tailored to your capacity.

4. Membership & Bookings

Can memberships be paused or transferred?

Memberships are personal and non-transferable. However, they may be temporarily paused for medical or extended travel reasons upon written request and subject to approval by our concierge team.

How do I book a session?

Bookings can be made through the RAPIDÉ website, our WhatsApp concierge, or directly at the atelier. Members have access to private booking channels through the RAPIDÉ Concierge.

What is the cancellation policy?

Cancellations must be made at least 12 hours before your appointment. Late cancellations or no-shows will incur the full session fee in respect of our limited capacity and personalised scheduling.

5. Experience & Etiquette

What should I wear for my session?

Comfortable activewear or leisure attire is ideal. Robes, towels, and premium amenities are provided. Swimwear is recommended for contrast therapy sessions.

Can I use the lounge before or after my session?

Yes. The lounge is an extension of your recovery ritual. You’re encouraged to arrive early or unwind after your session to experience the calm and clarity the space was designed to evoke.

Are mobile phones allowed?

To maintain a restful atmosphere for all guests, we encourage minimal device use within the atelier. Please silence your phone and avoid calls inside shared areas to preserve the sense of calm and focus.